Common Questions

You can use our online "Instant Quote" tool or schedule a virtual walkthrough. We use AI-driven volume estimation to ensure your quote is as accurate as possible before the trucks even arrive.

Yes! ShiftEase has a dedicated global logistics team that manages customs, international freight, and local delivery in over 50 countries.

Once your move begins, you'll receive a unique tracking link via SMS and email. You can monitor your driver's location and estimated arrival time directly from your ShiftEase dashboard.

Absolutely. We provide standard transit protection for every move, with options to upgrade to full-value protection for high-value items and electronics.

We offer free cancellations up to 7 days before your scheduled move. For changes within 7 days, a small rescheduling fee may apply to cover logistics preparation.